User guide

Everything Household Pet can do.

A walkthrough of the app from your first sign-in to sharing a pet's record with your vet. Household Pet keeps one tidy health record for every animal in your home — dogs and cats through to horses and cattle — reminds you about the things that matter on schedule, and works whether or not you've got signal. You don't need to read this end to end — jump to whatever you're after. Features marked Plus need a Household Pet Plus subscription.

First 10 minutes

Getting started

Household Pet runs on iPhone, iPad, Mac and Android phones and tablets, and everything syncs between them. Install it, create an account and add your first pet — the whole thing takes a few minutes.

  1. Download the app

    Get Household Pet from the App Store (iPhone, iPad and Mac) or Google Play (Android). It's free to start, with an optional Plus upgrade for more pets, the AI symptom assistant, vet report PDFs and sitter sharing.
  2. Create your account

    Tap Create an account, enter your email and a password, then type the 6-digit code we email you into the verify screen. Prefer not to juggle another password? Use the Apple or Google sign-in buttons on the sign-in screen instead. (Code didn't arrive? Check spam; our mail comes from noreply@us.household.pet.)
  3. Add your first pet

    The app takes you straight to “Tell us about your pet”. Pick a species, give a name and sex, then add whatever else you have handy — breed, date of birth, whether they're spayed or neutered, color and markings, microchip number and a photo. Nothing else is required, and you can edit all of it later.
  4. You're in

    You land on the Home tab with your pet ready to go. Good first steps: log their last vaccination, tap Set up vaccination schedule, or add a reminder.
Long microchip number? Type it on your computer. Open Add a pet from your computer, fill in the details on a full-size keyboard, then scan the QR code with your phone's camera — the app opens with everything filled in and waits for you to check it and tap save. The code appears once name, species and sex are set, and nothing is sent to us along the way. If the app isn't installed yet, install it, sign up, then scan the same code again — the install itself can't carry the details across. The pet sitter sheet hands its details over the same way.

The dashboard

Finding your way around

The app has four tabs: Home, Pets, Reminders and More, along the bottom of the screen (or down the side on some large Android screens).

  • Home — your daily glance. A greeting, the reminders due soonest across every pet (tap See all for the full list), and a card per pet. Pending sharing invites and a scheduled account deletion also show up here.
  • Pets — every animal you keep records for, including pets other people have shared with you.
  • Reminders — everything overdue, upcoming and done.
  • More — your plan, sync status, offline settings, data and account controls, and links to help.

Pull down on Home or Reminders any time to check for changes from the rest of your household.

Home — what's due across all your pets, then your pets at a glance.

Profiles

Pets & profiles

Tap a pet on Home or in the Pets tab to open its profile. From top to bottom:

  • The header — photo, name, what the animal is, breed, date of birth with their age worked out, latest weight and microchip. Tap it to edit; the menu has Edit pet and Delete pet.
  • Add health event and Vet report.
  • Set up vaccination schedule (dogs and cats) — adds the next dose as a reminder.
  • Four shortcut tiles: Health (profile details, weight, documents and notes), Nutrition (the Food folder), Activity (the daily feed) and Care (who has access, the Insurance folder, and grooming and vet-visit history).
  • Upcoming reminders, then the full health log.
  • How is the pet today? at the bottom opens the AI symptom assistant.
A pet's profile — the hub for everything about that animal.

More than dogs and cats

Choose from dog, cat, rabbit, bird, ferret, reptile, horse, cow or other. Each animal is called what it actually is, worked out from its sex, age and whether it's spayed or neutered — a young horse reads as a foal, a gelded one as a gelding, a young female cow as a heifer, a castrated bull over two as a steer — and the word keeps up on its own as the animal gets older. Cattle aren't microchipped, so their profile asks for the Official ear tag instead; horses keep the microchip field.

Horses and cattle get the same health log, documents, sharing and reminders as any other pet. Automatic vaccination schedules are only available for dogs and cats, so for other species set reminders using the dates agreed with your vet.

Editing a pet

Picked the wrong species when you added a pet? Change it under Edit pet. The app asks first, then replaces any upcoming vaccination reminder with one for the new species — or removes it if there's no schedule for that species. Past health-log entries stay as they are. Changes save even when you're offline and sync once you're back online.

To add another pet, tap Add another pet on Home or in the Pets tab. The free plan includes one pet of your own; pets that other people share with you don't count towards it.

Paperwork, sorted

Documents & notes

Every pet has its own filing cabinet. Open Health (or Edit pet) to find it, sorted into folders:

  • NotesTemperament, handling tips, anything worth writing down
  • DocumentsCertificates, registration, receipts
  • FoodDiet sheets and feeding instructions — also under Nutrition
  • InsuranceYour policy documents — also under Care
  • Information SheetThe rundown you hand to a sitter or boarder
  • Emergency FileWhat someone needs if things go wrong
  • Vet ReportsPDF reports you have generated and saved

Add a file or snap a photo of a paper record with the camera. Tap a file to open it, or use its menu to share, rename, replace or delete it. Files are stored privately in your account. Each file shows whether it's still waiting to upload, synced and available offline, or stored in the cloud and downloaded when you open it.

One tidy record

The health log

The health log is the heart of the app — one record, newest first, of everything that happens to your pet. To add an entry, open a pet and tap Add health event, then pick a type:

  • Vaccination rabies, DHPP, FVRCP and boosters.
  • Medication — what was given and when.
  • Vet visit — notes from an appointment.
  • Flea / worm treatment — parasite prevention.
  • Grooming — clips, nails, baths.
  • Note — anything else worth remembering.

Each entry takes an optional name (such as “Rabies”), the vet or clinic, a date and notes. Tap Save and it lands in the log.

Reminders set themselves. Log a vaccination and Household Pet adds a reminder for 12 months later. Log a flea or worm treatment and it adds one a month later. Change or delete either from the Reminders tab.

The log also collects results from the AI symptom assistant (as Symptom entries), weigh-ins, and reminders you've ticked off (marked Done). Use an entry's menu to edit or delete it. Everything here flows into vet reports and is visible to the people you've shared the pet with.

Spot the trend

Weight tracking

Gradual weight gain or loss is easy to miss day to day. Open a pet, tap Health (or Edit pet), then tap the Weight row.

  • The top shows the latest weight, the change and the number of entries.
  • Switch the chart between 1M, 6M, 1Y and All.
  • Tap + Add weight to record a weigh-in, in pounds.
  • Every reading is listed under History, where you can delete a mistake.

The latest weight also shows on the pet's profile, and the whole trend can go into a vet report.

Weight — every weigh-in charted, with the change at a glance.

Day-to-day care

Activity tracking

The health log is for the medical record; activity tracking is for everyday life. Open a pet and tap the Activity tile for a shared feed of what's happened lately — grouped by day, with Today and Yesterday at the top — so the whole household can see at a glance whether the dog's been walked or the cat's been fed.

Tap Add and pick Walk, Play, Feeding, Grooming, Potty or Rest — or Other with your own label. Each entry takes a time, an optional note and quick toggles for poop, pee, water and ate — handy when you're watching tummy troubles or a fussy eater.

Every entry shows who logged it, and it syncs to everyone sharing the pet — including a sitter you've given access to — so nobody double-feeds or misses a walk. Tap an entry to edit it. Activity tracking is part of the free plan.

Never miss a booster

Reminders & alerts

The Reminders tab covers the things that actually recur — rabies and core-vaccine boosters, flea, tick and heartworm prevention, vet check-ups and grooming appointments.

Reminders are split into Overdue, Upcoming and Done. The next few also appear on Home and on each pet's profile.

Adding a reminder

  1. On the Reminders tab, tap + (or New reminder).
  2. Choose the pet, give it a title (such as “Annual vaccination”) and pick a kind.
  3. Set the date and time, add any notes, and tap Save.

For dogs and cats, Set up vaccination schedule on the pet's profile adds the next dose for you. When you mark a vaccination reminder done, the following dose is scheduled automatically.

Snooze, complete, edit

Tap any reminder to change it, snooze it, mark it done or delete it. Done reminders move to the Done tab and show in the pet's health log.

Reminders — Overdue, Upcoming and Done.

Getting alerts

The first time you create a reminder, the app asks whether you'd like alerts — nothing is sent unless you say yes. After that, your phone alerts you at the time you chose, and tapping the alert opens that reminder. Alerts for a pet stop if you delete it or lose access to it.

A reminder didn't alert me — what should I check?
In order: that notifications are allowed for Household Pet (iPhone: Settings → Notifications; Android: Settings → Apps → Notifications) — if you tapped Not now when the app asked, turn them on there; that a Focus / Do Not Disturb mode isn't silencing it; and that the reminder is set for a future date and time. If all three look right and it still didn't fire, contact support with the pet name and reminder title.

When something's off

AI symptom assistantPlus

When your pet seems unwell, open their profile and tap How is the pet today?

  1. Pick the closest symptom — vomiting, loss of appetite, lethargy, coughing, itching, bleeding, trouble breathing and more — or choose Other symptoms and describe it in your own words.
  2. Answer a few quick yes/no questions, such as whether it has lasted more than 24 hours or whether you've noticed any blood.
  3. Tap See guidance.

The answer comes back in one of three bands:

  • Monitor at home — keep an eye on it for now.
  • Call your vet today — worth getting professional eyes on it.
  • Emergency — go to the nearest 24-hour clinic now.

Each result explains its reasoning, lists suggested actions, and is saved to the health log as a Symptom entry so you can show your vet later. Tap Start over to check something else. The assistant needs an internet connection.

A result — one of three clear bands, with suggested next steps.
Important: the symptom assistant is deliberately cautious and is not a substitute for examination by a licensed veterinarian. If it points you toward a vet, trust it. For a genuine emergency, contact your vet or a 24-hour clinic straight away — the result screen has a button to find the nearest one.

Walk in prepared

Vet reportsPlus

Heading to an appointment? Household Pet builds a clean PDF summary of a pet's history to show or send to your vet.

  1. Open the pet and tap Vet report.
  2. Choose what to include: Pet photo, Vaccinations, Medications & parasite, Weight and Vet visits & notes. The pet's profile details are always on the cover.
  3. For weight, choose Chart over time or Latest measurement.
  4. Tap Generate PDF and check the preview.
  5. Tap Save to records to keep it in the pet's Vet Reports folder, Share to send it by email or message, or Discard.
1 · Choose what to include, then Generate PDF.
2 · The finished report — save it, share it or discard it.

Reports are built on our servers from your synced records, so generating one needs a connection. Once saved to records, a report opens offline like any other document.

The whole household

Household & vet sharing

Pets are rarely one person's job. Open a pet, tap Care, then Access to reach Manage access. It shows how many of the pet's 10 slots are in use — the owner, co-owners and pending invites all count.

Co-owners

Free

A partner, roommate or family member with full access to add and edit records. Enter their email and tap Send invite. Invites last 7 days; if they don't have the app yet, the invite is waiting when they sign up with that email.

Guests

Vet free · others Plus

Temporary, read-only access for someone looking after your pet. Pick a role, enter their email and share. Guests sign in with that email and never become co-owners.

What each guest can see

RoleSeesDefault length
VetProfile, complete health log and all documents90 days
Sitter PlusProfile, reminders, current medications and emergency info — and can log feedings, walks and completed reminders14 days
Boarder PlusProfile, reminders, vaccination records and emergency info14 days
Groomer PlusBasics, handling notes and grooming reminders7 days

Leaving and removing

Owners can revoke a pending invite, remove a member or end a guest's access at any time. Anyone can Leave this pet if they aren't its only member; if the owner leaves, the longest-standing co-owner becomes the owner. Someone who is removed keeps whatever had already synced to their device, but sees no new changes.

Works anywhere

Offline & syncing

Household Pet is offline-first. Everything you do is saved to your device immediately — you never wait on the network — and uploaded the moment you're back online. The app keeps you signed in without signal, so your pets, health log and reminders are there at the vet, in a basement clinic or out of range.

More → Sync shows what's happening: changes uploading, changes waiting, or Everything is up to date. Under More → Offline access, Download over mobile data controls whether documents are saved to your device on any connection or only on Wi-Fi. Either way, you can open a document over mobile data.

A few things do need a connection: the AI symptom assistant, generating a vet report and requesting a data export.

Changes say they're waiting to upload — is my data stuck?
Your data is safe on your device regardless. If More → Sync keeps showing changes waiting, or Sync paused — will retry automatically, for more than a few minutes while you have working internet, pull down on Home to check again, or turn Airplane Mode on and off. Still stuck? Contact support with roughly when it stopped.

The upgrade

Free vs Plus

FeatureFreePlus
Your own petsOneUnlimited*
Health log, weight, activity & documents
Reminders & alerts
Co-owner sharing & vet access
Offline use & data export
AI symptom assistant
Vet report PDFs
Sitter, boarder & groomer access

* Each account can be on up to 50 pets in total, counting pets shared with you.

Subscribe monthly or yearly from any Plus prompt in the app, or from More → Current plan. The yearly plan starts with a 7-day free trial. Subscriptions are billed and managed by Apple or Google, so you cancel from your device's subscription settings. New device? Tap Restore purchases on the Plus screen. Your pet records never depend on your plan — only the Plus features do.

Your data, your call

Privacy & your data

Your records are hosted in the United States. We don't sell your data, run ads or track you off the app. You stay in control from More → Privacy & data:

  • Download my data — the app shows a password for your export file. Copy and save it (it won't be shown again), then tap I've saved it — request export. Within 24 hours we email a link to a password-protected ZIP of everything we hold.
  • Delete my account — schedules permanent deletion in 14 days and emails you a confirmation. Changed your mind? Sign back in and tap Cancel deletion on Home (or Cancel scheduled deletion in More) before then.

Sign out is at the bottom of More. The full detail is in our Privacy Policy.

Stuck?

Getting help

Can't find what you need here? Our Support page has answers to the most common questions and a direct line to a real person — we usually reply within one business day. You can reach the same page from inside the app under More → Help & support.

That's the whole app

If you have read this far you already know how it works. The rest takes about two minutes — add your first pet, log one vaccination or dose, and the reminders start from there.

Veterinary information shown in our app is general guidance only — always consult a licensed veterinarian for medical concerns about your pet.